These are testimonials from our satisfied customers!
5-28-15 good "know-how" of what key will work...it was an odd size...
4-8-15 a pleasure to do business with Emerald City Locksmith...
1-24-15 Helpful and very friendly...
1-3-15 True locksmith consulting professionals. Top shelf! Thank you Ralph & team...
Isabelle =) Just a simple thank you to Bob and Tim,
They came by our home a few days ago to give us a few security options.
Btoh were professional in manner. Both answered our questions to the fullest, and both were kind and understanding of our home situation...Tim especiialy drove points home concerning a safe situation for our immediate need.
A simple thank you to them both. Tim was very professional and especially represents what a caring, moral driven company Emerald must be...
E.T: "Thanks so much for helping me out when I had locked my son in my car! You arrived so quickly and unlocked my car for free! That was the kindest thing ever!"
Rechelle: "(5 stars) Very knowledgeable and friendly staff. My son loved exploring all the locks and safes on display, and was impressed that he was able to lock/unlock several of them!"
Marilyn S. : "Thank you for your service, your kindness and your generosity! The lock works great, the door doesn't rattle anymore and your unexpected generosity made not only my day but my whole year a lot brighter."
Maureen S. : Ralph, Just wanted to again say "Thank You" for your prompt, professional, courteous service recently. I was the one with the groceries and purse, along with 2 car keys locked in the trunk of my Toyota Corolla. The whole situation reinforced my thought that there are still business and owners/employees out there who continue to practice great customer service. Excellent job!
P.S. The ice cream was fine :)
Unknown: "William was Fantastic!!! Thanks William!"
: I use Emerald City Locksmith somewhat often, and I have always had a pleasant experience. The staff is very friendly, and helpful. I have never had an issue with their work.
: Five Stars. AMAZING CUSTOMER SERVICE! My lock was jammed, with my key stuck in it, and via phone they helped me identify the type of lock, what was wrong, and how to get my key out. When I told them I wanted to change the lock myself rather than pay them to come out, they talked me through taking it out and putting in the new one (with very helpful pointers). - B.F.
Emerald City Locksmith at 1229 W7th Ave, Eugene, OR, 97402.